General complaints and enquiries. Our help section may be the quickest way to find an answer to your question. If you've got something you'd like to ask or tell. Type of enquiry. Contact details (for Virgin Trains West Coast services that operate to/from London Euston). Online Booking or Refund Enquiry. Search real time. Free customers care phone number for Virgin Trains.
Virgin Trains BEAM: A 'how-to' guide to our onboard entertainment service Today Check live travel updates. ABOUT VIRGIN TRAINS Virgin Trains, part of the wider Virgin Rail Group, promises that their passengers will enjoy a faster, greener and more comfortable journey when travelling with. Make a group booking online. Journey planner Our timetables Timetable changes Cheap ticket alerts Our smartphone app. Enjoy table service and complimentary food and drinks, in a comfortable atmosphere. Popular questions about Virgin Trains Virgin Trains: Please fill in your burger flash game.